Terms of Use

About these terms

This website is operated by Care Journey Consultancy LLC, Dubai, UAE. By using the website, you agree to use it lawfully and in accordance with these Terms of Use.

If you do not agree with these terms, you should stop using the website. Mandatory rights that apply under UAE law are not excluded by these terms.

Website information is not a service contract

Descriptions of services, packages, workflows, deliverables, timelines, examples, audits, simulations and pricing concepts on this website are general information unless a specific quotation or contract states otherwise.

No website page by itself creates a client relationship, retainer, agency appointment, exclusivity arrangement, guarantee of availability or binding scope of work.

A client engagement begins only when the applicable commercial and contractual documents are agreed through the process specified by Care Journey.

No medical, clinical, legal or regulatory advice

Care Journey provides marketing, digital, research and consultancy services. Website content is not medical advice, diagnosis, treatment advice, legal advice or a substitute for advice from a qualified healthcare, legal, regulatory, accounting or other professional.

References to healthcare advertising rules, privacy rules, platform policies or regulator requirements are intended to support planning and awareness. The responsible healthcare organisation should confirm the current requirements that apply to its facility, professionals, services, advertisements and jurisdiction.

Acceptable use

You must not use the website in a way that is unlawful, fraudulent, abusive, disruptive or harmful to the website, Care Journey, another user or a third party.

• Do not attempt to gain unauthorised access to accounts, systems, servers, source code or restricted data.
• Do not probe, scan, stress-test or attempt to defeat website security without our written authorisation.
• Do not introduce malware, automated abuse, denial-of-service traffic or other code intended to disrupt availability or integrity.
• Do not use website forms to send spam, unlawful advertising, malicious files, patient records or confidential clinical information.
• Do not impersonate Care Journey, our staff, our clients or another person.
• Do not scrape, reproduce or republish substantial website content in a way that infringes intellectual-property rights or misrepresents the source.

Intellectual property

Unless otherwise stated, the website's original text, design, brand elements, graphics, templates, research presentation, software interfaces and other original materials are owned by or licensed to Care Journey or its relevant licensors and are protected by applicable intellectual-property laws.

You may view, print or share reasonable extracts for legitimate internal or reference use, provided you do not remove ownership notices, misrepresent the source, create a competing derivative publication from substantial portions of the site, or imply our endorsement.

Third-party trademarks, screenshots, platform names, data and source materials remain the property of their respective owners.

Submissions and enquiries

When you submit an enquiry, you confirm that the information you provide is accurate to the best of your knowledge and that you are authorised to provide it.

Do not submit sensitive patient data through public forms. If you provide business materials for evaluation, you remain responsible for ensuring you have the right to share them with us.

Third-party platforms and external links

The website may link to search engines, advertising platforms, social networks, regulators, research publishers, analytics providers, healthcare organisations and other third parties.

External services are governed by their own terms, availability, policies and technical systems. A link does not mean Care Journey controls, guarantees or endorses every statement, product or service on the external site.

Availability and changes

We may change, suspend, remove or reorganise website content and features. We aim to maintain useful and accurate information but do not guarantee uninterrupted availability or that every page will remain unchanged.

We may also correct errors, update policies, retire outdated materials and change service descriptions when our operating model or market requirements change.

No guarantee of marketing outcomes

Marketing performance depends on factors that may be outside our control, including market demand, competition, clinical capacity, patient behaviour, pricing, reputation, seasonality, platform auctions, search algorithms, regulator decisions, creative quality, website performance and the client's implementation choices.

Website examples, projections, benchmarks, ranges, case-study formats and simulations therefore do not guarantee leads, appointments, revenue, ranking positions, return on investment or any other commercial result.

Liability

To the fullest extent permitted by applicable law, Care Journey is not responsible for indirect or consequential loss arising solely from reliance on public website information, temporary website unavailability, or third-party websites and services outside our control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, and nothing in these terms overrides mandatory consumer or other statutory rights.

Governing framework

These website terms are governed by the laws applicable in the United Arab Emirates and, where relevant, the Emirate of Dubai. Any contractual dispute relating to paid services will be governed by the dispute and governing-law provisions in the applicable client agreement.

Electronic communications and records may have legal effect under the UAE's electronic-transactions framework.

Contact

Questions about these Terms of Use can be sent to connect@docndoc.com or addressed to Care Journey Consultancy LLC, 9th Floor, Boulevard Plaza T1, Business Bay, Dubai, UAE.